Dunkin’ Donuts, the beloved neighborhood coffee shop and bakery, has been a staple across the United States for years. Just like Starbucks, Dunkin’ is where locals go to get their much-needed caffeine fix. In fact, in New England, you’ll find Dunkin’ Donuts on nearly every corner, sometimes even with two locations within a short walk of each other.
However, not all Dunkin’ locations are equally profitable. The ones situated in gas stations, for example, only contributed to less than 0.5 percent of Dunkin’ domestic sales in 2019, according to Scott Murphy, the president of Dunkin’ Americas. In light of this, Kate Japson, the chief financial officer, made the decision to close down these less profitable locations. By doing so, Dunkin’ can reallocate resources to better serve areas with higher demand.
Dunkin’ currently boasts an impressive 9,600 locations nationwide where you can grab a cup of coffee and fuel up. However, with the advent of the COVID-19 pandemic, the closure of stores due to safety concerns has caused people to be more cautious with their spending. Luxury items like coffee are being put on hold, with some choosing to get their morning Joe from the grocery store instead.
Despite these challenges, Dunkin’ is determined to make your experience as convenient as possible. With over 5,300 drive-thru locations, On-the-Go ordering and curbside pickup through the Dunkin’ app, as well as delivery via GrubHub and other providers, Dunkin’ is committed to providing a safe and seamless experience. They understand the need for familiarity and comfort during times of great change.
As the pandemic continues to reshape our lives and limit our options outside of our homes, Dunkin’ wants to stand tall in support of its communities. For over 70 years, Dunkin’ has been at the heart of the communities they serve, keeping America running and taking care of their valued guests. The dedication of their franchisees and crew members is what makes their brand so special. Even during these uncertain times, Dunkin’ remains committed to being there for you, offering a place of comfort when you need it the most.
So, whether you’re in the mood for a freshly brewed cup of coffee, a tasty pastry, or a satisfying meal, remember that Dunkin’ Donuts is here for you, ready to serve and brighten your day.
That’s the Dunkin’ Difference.
