My Doctor Won’t Look Me in the Eye—And Now I Know Why

I used to admire Dr. Kellan—his calm voice, the way he always remembered small things about my life, like my dog’s name or that I hated peppermint tea.

But over the last three visits, something changed.

He stopped making eye contact. He’d rush through appointments, hand me prescriptions without explaining them, and once, he even called me by the wrong name.

At first, I chalked it up to stress. Burnout. Doctors are human too, right?

But then, during my most recent check-up, he accidentally left the door slightly ajar. I overheard part of a hushed phone call. He was talking to someone named Leora, and he sounded… panicked.

I only caught fragments.
“…No, I can’t keep this up.”
“…She’ll notice eventually.”
“…It was one mistake, but it changes everything.”

My stomach sank.

I don’t know if it was about me. But I felt it was.

And here’s the thing—last year, after a small surgery, I was told everything went “perfectly.” But the recovery was strange. Numbness that wouldn’t go away. Pain that didn’t match the explanation.

I even asked him if something unexpected happened. He smiled and said, “Not at all.” But that look in his eyes? It didn’t match the smile.

So now I’m sitting in my car with a printed copy of my full medical records on the passenger seat. I requested them this morning. I haven’t opened the envelope yet.

But I will.

Because if he’s hiding something… I need to know.

I took a deep breath and opened the envelope. My hands were shaking, which made it harder to peel back the flap neatly. I don’t know what I expected—some bolded sentence saying “We messed up,” or a giant red stamp that read “LIABILITY.” But it was just paper. Just dates and codes and cold, clinical language.

I flipped through until I found the section from my surgery—laparoscopic removal of a benign ovarian cyst. At least, that’s what I thought it was.

But something was off. Under the operative notes, there was a line I’d never heard mentioned before: “Iatrogenic nerve contact suspected during port placement—resolved intraoperatively.”

I blinked. I had no idea what that meant, but it didn’t sound like “everything went perfectly.”

I googled the phrase right there in the parking lot.

Apparently, “iatrogenic nerve contact” meant that a nerve might have been damaged—by the doctor. Not by the cyst, not by my body. By something that happened during surgery. And the word “resolved” didn’t mean it was fixed—it just meant they thought it wouldn’t cause lasting harm.

But what if they were wrong?

I called my friend Arda, who works as a medical admin at a hospital across town. She’s not a doctor, but she knows her way around medical files.

“Send me a photo,” she said. “Let me look.”

She called me back five minutes later, quieter than usual.

“Okay. So… technically, what’s written isn’t illegal. But if you were never told about the nerve contact? That’s a problem. That’s informed consent. They should’ve told you, especially since you’ve had symptoms.”

My chest tightened.

“So what do I do?” I asked.

“Talk to a lawyer. Seriously. And maybe… get a second opinion. From someone not connected to Kellan’s practice.”

That night, I couldn’t sleep. I kept replaying old conversations in my head—his smile, his dismissiveness, the quick way he waved off my complaints as “post-op healing.” I trusted him. I even defended him when people complained about the clinic running late.

A week later, I met with a new doctor. Her name was Dr. Veltri. She had kind eyes and didn’t rush. She listened.

She ran some nerve function tests and confirmed what I suspected—my femoral nerve had been affected. The symptoms lined up. And the timing did too.

Then she asked, gently, “Were you ever told there was a complication during the surgery?”

“No,” I said, and my voice cracked on the word.

She didn’t react dramatically. She just nodded and documented it carefully. “Okay. I want to be honest. It’s not life-threatening, but it is long-term. And not telling you? That’s not okay.”

That night, I finally broke down and told my older brother, Aven. He’s one of those practical, calm people who only reacts after hearing all the details. He listened, then said, “You have a case. But more than that, you deserve peace. That guy took that from you.”

So I found a lawyer. Her name was Mei Rocha. I liked her instantly—direct, sharp, but not cold. She reviewed the medical records and asked me one question that stuck with me: “If he had told you the truth, what would you have done differently?”

“I don’t know,” I admitted. “But at least I wouldn’t feel like I was crazy for the last year.”

She nodded slowly. “That’s what this is really about. You deserve to know what happened to you.

The legal process was slow. Letters were exchanged. Depositions requested. Kellan’s clinic tried to say the nerve contact was minimal and fully addressed. They tried to frame my ongoing pain as unrelated. But Dr. Veltri’s opinion mattered. So did my journal entries. I’d started documenting my symptoms last year, thinking I was just being “diligent.” Turns out, it was evidence.

But here’s where it got weird.

Three months into the case, I got a call from a number I didn’t recognize. I almost didn’t answer. But I did.

A woman’s voice, shaky: “Is this Rae Meryn?”

“Yes.”

“This is Leora,” she said.

The name hit me like a punch. Leora. From the phone call. Kellan’s voice whispering in that exam room.

She took a deep breath. “I used to work with Dr. Kellan. I was his surgical nurse. I… I know what happened during your surgery. I wasn’t supposed to talk. But I can’t keep quiet anymore.”

I pulled over on the side of the road.

She told me everything. There was a mistake. During the initial incision, the port was inserted at the wrong angle. Kellan noticed the nerve contact after you started bleeding more than expected. Leora had insisted they pause and assess, but he pushed through, worried about the schedule. He didn’t document everything. Just enough to protect himself.

I asked, “Why are you telling me this now?”

She hesitated. “Because I left the clinic. And… it wasn’t just you. He’s done this before. Covered things up. But your case? It stuck with me. You were kind. You said thank you when you woke up. You asked if we were okay.”

That crushed me. I didn’t even remember that.

“I’ll testify,” she said. “If it helps.”

And it did. Her statement gave my case weight. The clinic tried to settle, fast and quiet. We didn’t go to court—but we didn’t need to. The settlement wasn’t massive, but it was enough to cover treatment, therapy, and maybe some peace of mind.

But it wasn’t about the money. It never was.

A few months after the case closed, I got a letter. Handwritten. From Kellan.

It was brief. Apologetic. He admitted he should’ve told me. That fear and pride got in the way. That he never meant to cause harm, but not meaning to isn’t the same as not doing it.

I didn’t know how to feel. Part of me wanted to tear the letter up. Another part felt sorry for him. He made a mistake. Then made another. And another.

But I didn’t respond.

Instead, I wrote my own letter—to myself.

I wrote that I’m allowed to trust my instincts. That just because someone seems calm or kind doesn’t mean they’re doing right by you. That speaking up—even when it feels messy or uncomfortable—isn’t just brave. It’s necessary.

And I’m okay now.

I still have pain some days. Not bad, but enough to notice. But I also have strength I didn’t know I had. I stood up to someone I once saw as untouchable. I protected future patients from being dismissed like I was.

Dr. Veltri still sees me regularly. She even became a friend. She helped me believe that not all doctors are like him. Some are exactly what they should be—accountable, honest, and human.

And Leora? She got a new job, at a teaching hospital. She trains new nurses now—and she told me, “I always tell them: don’t let anyone silence your gut.”

Sometimes, life hands you people who mess up, cover up, and walk away. But sometimes, life also brings you people who stay. Who tell the truth even when it costs them something. Who fight beside you.

If you take anything from my story, let it be this:

Ask questions. Push back when something doesn’t feel right. Your body, your health, your truth—they matter.

And when someone tries to hide a mistake behind a smile?

Don’t be afraid to look closer.

Because your gut? It knows.